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Kathi Sentz is the Manatee County Tax Collector's Employee of the Second Quarter 2019  (Published 05-07-2019)

Employee of the Second Quarter 2019, Kathi Sentz, with Tax Collector Ken Burton and Director Tony Conboy
(Photo left to right: Tax Collector Ken Burton,
Kathi Sentz, Director Tony Conboy)

(Bradenton FL) Kathi Sentz was selected the Manatee County Tax Collector's Employee of the Quarter for the second quarter 2019. She has been on staff since 2016, and is an Associate III in the Customer Solutions & Associate Development's (CSAD) Quality Assurance (QA) department. In 2018, Kathi was selected CSAD's Outstanding Quality Award Winner and represented the Office at the Florida Tax Collector's Education Forum.

"Every day Kathi exhibits our core values Innovation, Teamwork and Excellence & Accountability," said Tax Collector Ken Burton Jr. "Kathi is ready and willing to take on any assignments, and has been proactive and eager to learn since day one. She is an employee you can depend on to bring her 'A' game. She has been innovative in her approach to New Hire Training and our new employees appreciate all of her effort."

"When Kathi joined the QA Team in September 2018, she brought a wealth of knowledge and experience from her time as a New Hire Counter Trainer," said QA Manager Sara Brammer.

"She immediately began to compile suggestions for improvement in both the Classroom Training and the Counter Training schedule. She reorganized and updated all of the New Hire Step assessments, benchmarked and incorporated training feedback from nine other counties, filled in as a classroom trainer when necessary, and assumed the lead working with the State to obtain program logins for the new hires. Because of her effort, every new hire in our most recent group of trainees passed all of their assessments on the first attempt."

Kathi Sentz's name is engraved on the Employee of the Quarter Trophy; she receives a merit certificate, a reserved parking space, a uni-leave day, names a themed casual day, and receives a free pizza from Demetrio's Pizza House, Cortez Road.

The mission of the Manatee County Tax Collector's Office is to perform our duties with integrity and respect, focusing on innovation and serving with excellence.
Manatee County Tax Collector is a 2011 Governor's Sterling Award Recipient

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