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Our frequently asked questions (FAQ) section provides information and resources on various topics. To find answers to your questions, use the search feature below or browse the Featured Questions and Top 20 FAQs. If the answer to a FAQ doesn't resolve your question, you can email our office for assistance by clicking "I need more information about this subject" at the bottom of the answer.

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To search within a category, select the category from the dropdown list and enter your question or search term in the keyword box. To view all questions in a category, select the category from the dropdown list and leave the keyword box empty.

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Category: Online Payment

What happens if I give incorrect payment information, my financial institution rejects my payment, or the website is down?

This answer has been viewed 3467 times and was last updated on 06/28/2019.

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Before you submit an electronic payment, double-check the accuracy of the information you entered. If your financial institution rejects your payment, you could incur an insufficient funds fee, a late fee, and other fees and service charges.

We are not responsible for transactions that could not be processed as the result of technical difficulties, such as downtime due to system maintenance or any other occurrence. You may incur additional fees if you are unable to pay online before your expiration date or the end of a payment period.


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